Lean and the perfect patient experience
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چکیده
منابع مشابه
Lean and the perfect patient experience.
To cite: Blackmore CC, Kaplan GS. BMJ Qual Saf Published Online First: [please include Day Month Year] doi:10.1136/bmjqs-2016005273 The term Lean means different things to different people. At Virginia Mason, it is applied to the management system based on the systematic identification and elimination of waste, defined as any activity that does not add value from the standpoint of the customer....
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ژورنال
عنوان ژورنال: BMJ Quality & Safety
سال: 2016
ISSN: 2044-5415,2044-5423
DOI: 10.1136/bmjqs-2016-005273